Check-in must be done up to 30 minutes before departure, at Blue Dolphin check-in point, in the Albufeira Marina. You must present the confirmation of your reservation at check-in. Upon check-in, all group elements must be present.
Check-in/boarding will be denied to customers who are under the influence of alcohol or narcotics, without refund of the amount.
In case of delay or no-show, there is no refund.
Cancellations must be made 24 hours in advance of the original tour date. Reservations under 24 hours are non-refundable.
In case of cancellation due to weather conditions or unexpected issues, customers will receive a full refund.
Blue Dolphin may cancel the trip if the minimum number of passengers is not reached. Customers will receive the full amount paid.
Contact us by phone to cancel or for questions about cancellation.
Blue Dolphin has the right to change the schedule without prior notice.
The tour is not allowed for pregnant women, people with heart and/or back problems.
Since dolphins are wild animals in their natural habitat, we do not guarantee their observation 100%. When there was no dolphin watching, there is no refund.
Blue Dolphin is not responsible for damage to electronics during the trip, their use is the customer's responsibility.
The visit to the caves and the baths are subject to favorable maritime and atmospheric conditions.
With the purchase of the ticket, Blue Dolphin is authorized to capture and disseminate the photographs taken on the tour.
If you do not authorize the collection and use of photographs and videos with your image, you must, for this purpose, make this express declaration at the check-in desk before the trip.